Constant Contact

Simple email marketing for small businesses and nonprofits

Email Marketing ★★★★☆ 4.2/5 overall From $12/mo Fresh Verified 21d ago

Key Features

Drag-and-drop email builder with 200+ templates
Event registration and RSVP management
Contact list management with segmentation
Automated welcome emails and sequences
Social media posting and scheduling
SMS marketing (add-on)
Surveys and polls via SurveyMonkey integration
Real-time reporting and click tracking
E-commerce integration with Shopify and WooCommerce
AI email subject line and content suggestions
CRM integrations: Salesforce, Zoho, HubSpot
Live phone and chat support (all plans)

Screenshots & Preview

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Dashboard view

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Reports & Analytics

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Settings & Configuration

Full Review

Constant Contact is one of the longest-running email marketing platforms in the industry, serving small businesses and nonprofits since 1995. Where newer tools compete on AI and automation sophistication, Constant Contact wins on simplicity, phone support, and a proven track record with non-technical users.

The email builder is drag-and-drop and genuinely beginner-friendly. Constant Contact's library of professionally designed templates spans every industry — restaurants, retail, nonprofits, professional services — and you can customize them without touching code. For business owners who want to send a newsletter without a learning curve, Constant Contact delivers.

Event management is a differentiator that most competitors don't match. Constant Contact lets you create event registration pages, collect RSVPs, send automated reminders, and follow up with attendees — all from within your email account. For local businesses, chambers of commerce, and nonprofits that host events regularly, this feature alone can justify the subscription.

Contact management is straightforward: import from Excel, Gmail, or Salesforce, segment by tags or activity, and see which contacts are engaged. The list health tools help identify unengaged subscribers before they hurt your deliverability.

Constant Contact's social media tools let you post to Facebook, Instagram, and LinkedIn from within the platform — useful for businesses that want a single tool for email and social without paying for a dedicated social media manager.

The Standard and Premium plans add automation, AI content suggestions, and dynamic content — features that close the gap with more advanced tools. For most local businesses sending weekly newsletters, the Lite plan is plenty.

Pricing Plans

💡 60-day free trial

Lite
From $12/mo

Core email features, 1 user, basic reporting, 1GB storage.

Get Lite →
Premium
From $80/mo

Advanced automations, custom segmentation, SEO tools, unlimited users.

Get Premium →

Pros & Cons

✅ Pros

  • Best-in-class phone support for non-technical users
  • Built-in event marketing and RSVP management
  • Very beginner-friendly drag-and-drop builder
  • Long track record and industry trust
  • 60-day free trial (no credit card required)

❌ Cons

  • Pricing increases steeply with list size
  • Automations less powerful than ActiveCampaign
  • Template designs feel dated vs newer tools
  • No free forever plan
  • Reporting lacks depth on Lite plan

Rating Breakdown

Editorial scores based on publicly available user reviews from platforms including G2 and Capterra. Not collected from BizStackHub users.

Overall Score
4.2
Ease of Use
4.5
Features
4.0
Value for Money
3.9
Customer Support
4.6
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